Frequently Asked Questions
- Do we charge for every phone call?
We do not charge for short general enquiries regarding taxation and business affairs and treat calls as an opportunity to build our client relationships. In the case of complex matters we recommend arranging an appointment to discuss the matter face to face.
- Do we charge for travel time?
No, unless circumstances requiring travel are agreed with our clients. We consider it essential to visit your business premises to understand the environment you operate in.
- Can we assist with financial planning?
BBA is not a licensed financial planner and as such cannot provide financial advice directly. We work in conjunction with a handful of professional licensed financial planners best suited to your situation and personality. We can advise in relation to residential and commercial property investment structuring and taxation matters.
- What about finance?
Yes we can assist financing needs, ensuring taxation and financial information required for your application is co-ordinated.
- Do we return our phone calls?
Yes, even if we cannot deal with your request straight away we will return your call so you know what is going on. We respond to client calls on the same business day.
- What if my work is delayed?
If we have advised a completion date we will contact you to let you know why the job is delayed and when we expect to complete it. We aim to complete business clients within 4 weeks of receiving the work.
- What about urgent work?
Yes we can respond to this, however we endeavour to ensure our clients do not fail to plan.
New Level of Client Service
We are pleased to announce that Balanced Business Accounting has implemented a new division, Balanced Wealth licensed through Professional Investment Services.
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Key lodgment dates for businesses
Different lodgment dates may apply if you use a tax agent. Where a due date falls on a day that is not a business day, lodgment or payment may be made on the first business day after the due date.
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28 Jul 2011
Quarter 4 (April - June 2011) activity statements - final date for lodgment and payment.
To ensure you receive the correct amount of credit in your income tax assessment, finalise all your PAYG instalments before you lodge your tax return.
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28 Jul 2011
Quarter 4 (April - June 2011) instalment notices (forms R and T) - final date for payment and, if varying the instalment amount, lodgment.
To ensure you receive the correct amount of credit in your income tax assessment, finalise all your PAYG instalments before you lodge your tax return.
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28 Jul 2011
Quarter 4 (April - June 2011) instalment notices (forms S and T) - final date for payment and, if varying the instalment amount, lodgment.
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28 Jul 2011
Superannuation guarantee contributions for quarter 4 2010-11 (1 April - 30 June) are to be made to the fund by this date.
If an employer does not pay the minimum superannuation guarantee contributions for quarter 4 by this date, they must pay the SGC and lodge a Superannuation guarantee charge statement - quarterly by 28 August 2011.
The SGC is not tax deductible.
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To ensure you receive the correct amount of credit in your income tax assessment, finalise all your PAYG instalments before you lodge your tax return.
Read more >>